What’s a cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing to browse you are authorising the use of cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.
Cookies are either:
- Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
- Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Cookies can also be categorised as follows:
- Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
- Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
- Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymized.
Cookies present on our website
| Cookie Name | Cookie Description | Cookie Sensitivity | Cookie Duration |
| viewed_cookie_policy | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. | non-necessary | 1 hour |
| cookielawinfo-checkbox-necessary | This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category ‘Necessary’. | non-necessary | 1 year |
| cookielawinfo-checkbox-advertisement | This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given their consent to the usage of cookies under the category ‘Advertisement’. | non-necessary | 1 year |
| cookielawinfo-checkbox-analytics | This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category ‘Analytics’. | non-necessary | 1 year |
| _gcl_au | This cookie is used by Google Analytics to understand user interaction with the website. | non-necessary | 2 months |
| IDE | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. | non-necessary | 2 years |
| stg_traffic_source_priority | Matomo – Stores the type of traffic source that explains how the visitor reached your website. | non-necessary | 30 minutes |
| stg_externalReferrer | Piwik – Stores an URL of a website that referred a visitor to your website. | non-necessary | 1 year |
| _pk_id.1095486f-da90-4993-bc87-4478c81339fc.7b07 | Matomo – Used to recognize visitors and hold their various properties. | non-necessary | 1 year |
| _pk_ses.1095486f-da90-4993-bc87-4478c81339fc.7b07 | Matomo – Shows an active visitors session. If a cookie is not present, it means that a visitors session was more than 30 minutes ago, and a visit count is increased in a pk_id cookie. | non-necessary | 30 minutes |
| _ibp_st | Dialogtech – Used to ensure tracking of visitors on website and tracking of incoming phone calls | non-necessary | 5 years |
| _st | Dialogtech – Used to display dynamic phone numbers online based on the traffic source of the visitor for analytics. | non-necessary | 5 years |
| _st_bid | This cookie is set by DialogTech Inbound Call Tracking. The cookie is used to display dynamic phone numebers online based on the traffic source of the visitor for analytics. | non-necessary | 5 years |
| A3 | Yahoo – These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. | non-necessary | 1 year |
| B | This Cookie is used by Yahoo to provide ads, contents or analytics. | non-necessary | 1 year |
| stg_last_interaction | Piwik – Determines whether the last visitors session is still in progress or a new session has started | non-necessary | 1 year |
| stg_returning_visitor | Matomo – Determines if the visitor has already been to your website he or she is a returning visitor. | non-necessary | 1 year |
| test_cookie | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users’ browser supports cookies. | non-necessary | 15 minutes |
| _st_l | Dialogtech – Used to display dynamic phone numbers online based on the traffic source of the visitor for analytics. | non-necessary | 5 years |
| _ga_WWWD0LDLVN | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site”s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | non-necessary | 1 years 11 months 28 days 23 hours 59 minutes |
| _ga | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site”s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | non-necessary | 1 years 11 months 28 days 23 hours 59 minutes |
| _gid | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. | non-necessary | 23 hours 59 minutes |
| _gat_gtag_UA_186721053_1 | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site”s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | non-necessary | 1 year |
| __cfduid | The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. | non-necessary | 29 days 23 hours 59 minutes |
| TS016d2f2d | This cookie is set by DialogTech Inbound Call Tracking. The cookie is used to display dynamic phone numbers online based on the traffic source of the visitor for analytics. | non-necessary | 1 year |
| TS01d5e2f3 | This cookie is set by DialogTech Inbound Call Tracking. The cookie is used to display dynamic phone numbers online based on the traffic source of the visitor for analytics. | non-necessary | 1 year |
| CLID | Microsoft Clarity cookie. Collects information about how visitors use the website for analytics and reporting purposes. | non-necessary | 1 year |
| SM | Microsoft Clarity – Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads | non-necessary | session |
| MUID | Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking. | non-necessary | 1 year 24 days |
| SRM_B | Used by Microsoft Advertising as a unique ID for visitors. | non-necessary | 1 year 24 days |
| ANONCHK | This cookie is used for storing the session ID for a user. This cookie ensures that clicks from advertisement on the Bing search engine are verified and it is used for reporting purposes and for personalization. | non-necessary | 10 minutes |
| _clck | This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. | non-necessary | 1 year |
| _stc | Used to display dynamic phone numbers online based on the traffic source of the visitor for analytics. | non-necessary | 5 years |